Copy of passport
Pages showing identity, signature, and residence status
Detailed guidance
Prepare pages that clearly show your name, date of birth, nationality, signature, and residence status.
MIGIGO
You already know this, right?
Someone may offer to prepare your pension refund application for free or at a low price. However, an incorrectly completed application can delay your refund or even lead to rejection.
Tax refunds require even greater care. People who appoint an unqualified person, rather than a licensed Japanese tax accountant, as their tax representative frequently report that their refund was never transferred to them.
MIGIGO accurately prepares your Japanese pension lump-sum withdrawal application at the most reasonable price. At the same time, we guide you to the lowest-cost tax refund service offered by a Japanese tax accounting corporation with a long-established record of trust.
Estimate calculator
Check your estimated Pension Lump-sum Withdrawal Payment
Enter the average standard remuneration, the exact number of months covered by Employees' Pension Insurance, and the final month of coverage to estimate the Lump-sum Withdrawal Payment.
MIGIGO's estimated amount may differ from the actual refund amount determined by the Japan Pension Service.
MIGIGO
How-to guide
Pricing
Pricing and what is included
US$ 49 (VAT included)
For one person preparing one lump-sum withdrawal payment application
How MIGIGO helpsWe help from document review through preparation of the submission PDF.
- We find the information needed for the application in your passport, English-language bank certificate, and other documents.
- We use the information you have reviewed and corrected to prepare the Japan Pension Service claim form. You may review and make corrections as many times as needed before final confirmation.
- We prepare separate documents for the Japan Pension Service and guidance for you to keep. If selected, we also provide a power of attorney and customer information sheet to send later to MIGIGO's recommended tax accountant. You can download the finalized PDFs, which are also sent to your registered email and registered recovery email.
- After final confirmation, the content cannot be changed or regenerated. While MIGIGO retains it, only the same confirmed PDF is provided again.
- For Employees' Pension members, we prepare the power of attorney, customer information sheet and mailing instructions for requesting a tax refund from MIGIGO's recommended tax accountant.
What you need to doReview and sign the completed documents, then submit them yourself.
- Review the information entered by MIGIGO and correct what is necessary.
- Review the completed application and attachments.
- Print and sign the application by hand.
- Submit directly through e-Gov or by international mail.
Separate processesJapan Pension Service review and tax-refund filing proceed separately.
- The Japan Pension Service reviews and decides eligibility and the Pension Lump-sum Withdrawal Payment amount.
- Tax-refund filing for Employees' Pension members proceeds after the Pension Lump-sum Withdrawal Payment decision.
- The tax-refund service fee and remittance charges of MIGIGO's recommended tax accountant are separate from the MIGIGO service fee.
Cancellation and refundsYou may request a full refund within 14 days of payment, provided you have not finalized your application by downloading the PDF.
- Refunds are unavailable after you finalize your application by downloading the PDF.
Documents to prepare
Documents for a Japanese Pension Lump-sum Withdrawal Payment application
Proof that you no longer have an address in Japan
If required, a copy of your deleted resident record or the passport page showing your departure date
Detailed guidance
If you submitted a moving-out notification to your municipality before departure, this document is generally not required. However, if you were enrolled in a pension system before July 2012, or if the Japan Pension Service cannot verify information from the deleted resident record because it cannot identify your name in Roman letters, upload either a copy of the deleted resident record (住民票の除票の写し) or the passport page showing your departure date.
Bank-issued certificate
A document showing the bank name, account number, and that the account is yours
Detailed guidance
Prepare an English account confirmation or balance certificate issued by your bank. The bank documents you prepare must show the bank name, branch name, branch address, account number (or IBAN), and your own name. This information may appear across multiple documents.
Basic Pension Number Notice or similar document
A document showing your name and 10-digit Basic Pension Number together
Detailed guidance
Prepare one of the following documents showing your name and 10-digit Basic Pension Number together: · Basic Pension Number Notification, · Pension Handbook showing your name and 10-digit Basic Pension Number, · National Pension contribution payment slip or receipt, · Pension certificate, · Notice of revision of pension amount issued by the Japan Pension Service, or · Pension remittance notice. ※ Your My Number, residence card, or payslip cannot be used instead.
Public-pension coverage history
Employees' Pension members should prepare coverage history for each former employer.
Detailed guidance
Enter your public-pension coverage history on the application as fully and accurately as possible. · Employer name · Employer address · Employment period · Type of pension system If you were enrolled in Employees' Pension through multiple employers, the history for every employer is required.
Application deadline
The claim deadline is two years
A Pension Lump-sum Withdrawal Payment must be claimed within two years after the date you last lost coverage under a Japanese public pension system—or, if you had an address in Japan on that date, after the date you ceased to have an address in Japan. The Japan Pension Service's published guidance does not provide a separate procedure to extend this deadline.
If the submitted documents do not meet the requirements or contain omissions or errors, the Japan Pension Service may request corrections or return the claim. There is no published official rule stating whether the original receipt date is treated as the claim date when a returned claim is corrected and resubmitted.
Privacy protection
Application data is retained for no more than 24 hours after first storage.
Review the deletion and retention rules for personal information.
Read the Privacy PolicyNot used for facial recognition
MIGIGO may not use your personal information for facial recognition, biometric identification, AI training, or other unrelated purposes.
Delete it immediately from My info
You can immediately delete personal information from My info.
Automatically deleted after 24 hours
In-progress application data is deleted no later than 24 hours after first storage. After final confirmation, MIGIGO's copy of the application data and confirmed PDF is also deleted after 24 hours, and redownload is not guaranteed.
FAQ
Frequently asked questions before purchase
How is MIGIGO more convenient than a free form?
It helps reduce the time spent completing forms and the worry of making mistakes. MIGIGO finds the required information in your uploaded documents, completes the claim, and arranges your confirmed details and attachments into a submission PDF.
Does MIGIGO submit the application for me?
No. You must print the completed application, sign it by hand and submit it directly to the Japan Pension Service through e-Gov or by international mail.
Is tax refund filing included as well?
First, claim your pension from the Japan Pension Service. If tax was deducted from your Employees' Pension payment, you can request a tax refund from MIGIGO's recommended tax accountant after receiving the Payment Decision Notice. MIGIGO can prepare the power of attorney and customer information sheet in advance.
When and what should I send to MIGIGO's recommended tax accountant?
After receiving the Japan Pension Service Notice of Entitlement: Your Lump-sum Withdrawal Payments (National Pension / Employees’ Pension Insurance), send its original, the dated and signed power of attorney, and the customer information sheet to MIGIGO's recommended tax accountant. Initially, send only the claim and attachments to the Japan Pension Service and keep the PDF for the tax accountant. The original is required. Copies are not accepted.
Can I request a refund if my documents are incomplete?
You may request a full refund within 14 days of payment, provided you have not finalized your application by downloading the PDF.
Can I start again after my application data is deleted after 24 hours?
The service period is 12 months from payment. In-progress application data is deleted no later than 24 hours after first storage, but if the application is not finalized and the service period remains active, you may upload the required documents again and restart preparation without an additional payment. After final confirmation, MIGIGO's copy of the application data and confirmed PDF is also deleted after 24 hours, and redownload is not guaranteed.
Does MIGIGO guarantee the Japan Pension Service's payment decision?
Review and payment decisions are the exclusive authority of the Japan Pension Service. MIGIGO does not guarantee whether the Japan Pension Service will pay or the amount paid.
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